Digital Nomads

Business Communication Tips for Freelancers and Remote Employees

​Freelance and distant jobs give us the liberty to work with a wide range of totally different shoppers from all around the world. Nevertheless, such a method of working can usually pose challenges in terms of communication.

You could have most likely heard it too many occasions, but it surely’s true that good communication expertise are important if you wish to succeed as a freelancer or distant worker.

So, if you’re trying to enhance your interplay expertise, learn this text for some helpful ideas.

Let’s begin with the obvious imply of communication — electronic mail. 

Tip #1: Use knowledgeable electronic mail signature

As a freelancer or distant employee, you most likely use electronic mail not solely to succeed in out to potential employers but additionally to debate stuff with the present shoppers. In each instances, it might be nice should you may let folks discover out extra about you and your providers in an unobtrusive approach. 

A well-designed electronic mail signature is the best approach to take action. It’s not solely going to make you look skilled, however it could possibly additionally showcase your expertise, present social proof, and even enable you to with referrals. 

What I like about electronic mail signature probably the most is that they assist you to add a bit of human aspect to your electronic mail by together with a photograph of your self. Now the recipient can image the way you look. That’s necessary, particularly should you by no means noticed one another however need to work collectively.

You may simply create your free email signature by your self.

Plus, folks all in favour of your providers ought to have the ability to get in contact with you instantly, not solely by way of electronic mail. The e-mail signature is an ideal place so as to add a cellphone quantity. And if you’re a digital nomad who is commonly on the street, then add a Skype ID or your different most well-liked channel of contact.

For those who don’t know the best way to do all of it correctly, right here is an email signature generator I used for myself. It’s free.

Tip #2: Be open to video chats

As a rule, it isn’t simple to realize the whole lot you want with just one channel. For example, electronic mail is an effective alternative if you wish to ship updates or every other data you wish to have on file. Voice and video calls are often higher for back-and-forth conversations. So, be updated with trendy applied sciences to have the ability to use a wide range of mediums. 

Tip #3: Follow a enterprise tone

Discovering the suitable tone of communication with shoppers might be troublesome for freelancers as a result of they usually work in an informal, relaxed setting and don’t see an employer. A few of them simply can’t take it as significantly as they might in the event that they go to the workplace. 

Nevertheless, in terms of enterprise, it’s vital to speak as knowledgeable, not “some man who as soon as made an internet site for me.” 

Tip #4: Use Google Drive or DropBox to ship information

On the subject of collaborative work, Google Drive and DropBox are the 2 nice instruments to benefit from. Why are these so handy for freelancers and distant staff?

Think about that you’re engaged on a pdf brochure for 2 shoppers who dwell in numerous time zones. It’s not at all times simple to choose the time to arrange a name and talk about the whole lot collectively. However should you use Google Drive, they’ll entry the brochure anytime and depart feedback or ideas in your doc. 

The identical factor with Dropbox, employers can arrange folders for submitting work and keep away from utilizing electronic mail when receiving accomplished tasks.

Tip #5: All the time reply

Regardless of how busy you might be, you possibly can at all times discover a minute to let folks know that you just obtained their electronic mail. It’s impolite and unprofessional should you don’t get again to shoppers for greater than 24 hours. As soon as once more, you possibly can a minimum of allow them to know that you just noticed the message. It might assist should you informed them how quickly you’d get again to them. 

Tip #6: Use job administration techniques

Fashionable job administration software program can prevent and your employer tons of time. It permits job monitoring, delegating, and at all times staying updated. Listed here are just a few examples of job administration instruments: Trello, Asana, Monday, Basecamp.

Tip #7: Ask the consumer

One important factor that I’ve realized working with shoppers remotely is at all times to ask the consumer about their greatest strategies of communication. Relying in your employer’s kind of enterprise and background, they could or might not like speaking by cellphone or electronic mail.

I’ve had just a few shoppers who had been open-minded and communicative, however once I tried to electronic mail them, their responses had been too removed from clear and useful. Then I used a cellphone, and it was a very totally different story.

That’s the reason it is very important arrange a cellphone name or video chat earlier than you begin engaged on a undertaking and decide what would possibly work greatest when it comes to communication. Setting mutually clear expectations for communication from the very starting may also help make the work run extra easily. 


If you wish to succeed as a freelancer or distant employee, you need to do not forget that communication is de facto necessary. Environment friendly communication could make the work run easily or flip the whole lot in a complete catastrophe. 

By following these ideas, you cannot solely obtain increased productiveness but additionally make your working days extra nice and fewer irritating.

Let’s sum up shortly. To speak extra effectively as a distant employee or freelancer,  you could observe these easy techniques:

  • Be open to utilizing varied strategies of communication from chats to cellphone and video calls;
  • Select the suitable apps. These embrace job administration software program (e.g., Trello, Asana) and apps that enable collaborative work (e.g., Google Drive, Dropbox);
  • Don’t use too casual tone when speaking with a consumer even when chatting;
  • Don’t be too late with replies. That’s unprofessional;
  • Ask the consumer about their most well-liked methodology of communication;
  • Use knowledgeable electronic mail signature so as to add a human aspect to your dialog. 


Good luck!

Description: In search of tips about the best way to succeed at distant work? Begin with enhancing your communication expertise. Learn this text to be taught the necessities and much more.


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