Remote Customer Service Representative

Our Healthcare Name Middle Specialists are liable for the next providers to help sufferers and suppliers in accessing prescriptions. The profitable candidate (s) will:

• Be liable for contacting insurance coverage firms on behalf of the doctor’s workplace to confirm affected person advantages.
• Take inbound and outbound calls from prospects and can ask applicable questions relating to affected person’s advantages and full knowledge entry and or applicable varieties to doc affected person’s advantages protection.
• Work with sufferers and their healthcare suppliers to finish enrollment actions.
• Coordinate distribution of instructional supplies, reply primary scientific and program inquiries.
• Work in a assist capability for the division

Job Necessities: Job Necessities Necessities:

• Self Motivated!
• Should be capable to work 100% distant.
• Will need to have entry to web. (laptop computer and gear will likely be supplied)
• Excessive College diploma or GED
• Medical Insurance coverage expertise a plus.
• Name Middle/Buyer Service expertise
• Familiarity of eligibility necessities and common advantages supplied by most payers a plus
• Capability to offer distinctive customer support to inner and exterior prospects.
• Capability to resolves any buyer requests in a well timed and correct method; escalates complaints accordingly.
• Capability to speak successfully each orally and in writing.
• Capability to construct productive inner/exterior working relationships.
• Capability to proficiently use Microsoft Excel, Outlook and Phrase.